The travel industry has spent years talking about inclusion. This evening is about what comes next.
What We'll Explore - Five themes. No comfortable answers.
The Intention–Delivery Gap - Why good strategy fails at the front line - and what needs to change across marketing, infrastructure and lived experience.
From Token to Transformative - What meaningful community partnership genuinely looks like - and why most of what passes for it falls short of real change.
The Invisible Traveller - Who is missing from your data - and why designing for the "average traveller" is both a commercial and ethical failure.
Inclusion as Commercial Advantage - Stop treating inclusion as a cost. The business case for accessible, representative travel design is stronger than most have calculated.
The 2030 Traveller - Are you designing for who your customer will be - not who they were? The traveller of the future is already here.
What You’ll Gain:
Practical insight you can apply to destinations and experiences
Cross-sector perspectives from industry and community voices
Meaningful peer connections and collaboration opportunities
A clearer view of where inclusive travel is heading — and how to prepare
Hear From The Experts:
Patricia Charlery Leon – UK & Europe Director at the Saint Lucia Tourism Authority
Tracey Poggio – Immediate Past Chair of ANTOR and UK Head of Gibraltar Tourist Board
Kerrie Bartholomew – Account Director at Clear Marketing International and Board Member of the Caribbean Tourism Organisation UK Chapter
Acelya Sal - Senior Account Director at Black Diamond Agency
Ross Calladine - Accessibility & Inclusion Lead, VisitEngland
Who Should Attend
Built for people who shape how travel is built, marketed and experienced.
Destination Management Organisations
Tourism Boards & Associations
Travel Businesses & Suppliers
ESG & Sustainability Leads
Travel Innovation & Technology
Travel Trade Press
Format:
In-person event with panels, discussion and networking
Location:
South Kensington, London
Cost:
ITF Members: Free
Non-members: £45
Reserve your place and be part of the conversation shaping the future of inclusive travel.