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Building Inclusive Destinations for the Future: In-person Event

The travel industry has spent years talking about inclusion. This evening is about what comes next.

What We'll Explore - Five themes. No comfortable answers.

The Intention–Delivery Gap - Why good strategy fails at the front line - and what needs to change across marketing, infrastructure and lived experience.

From Token to Transformative - What meaningful community partnership genuinely looks like - and why most of what passes for it falls short of real change.

The Invisible Traveller - Who is missing from your data - and why designing for the "average traveller" is both a commercial and ethical failure.

Inclusion as Commercial Advantage - Stop treating inclusion as a cost. The business case for accessible, representative travel design is stronger than most have calculated.

The 2030 Traveller - Are you designing for who your customer will be - not who they were? The traveller of the future is already here.

What You’ll Gain:

  • Practical insight you can apply to destinations and experiences

  • Cross-sector perspectives from industry and community voices

  • Meaningful peer connections and collaboration opportunities

  • A clearer view of where inclusive travel is heading — and how to prepare

Who Should Attend

Built for people who shape how travel is built, marketed and experienced.

  • Destination Management Organisations 

  • Tourism Boards & Associations

  • Travel Businesses & Suppliers

  • ESG & Sustainability Leads

  • Travel Innovation & Technology

  • Travel Trade Press

Format:

  • In-person event with panels, discussion and networking

Location:

  • Saint Lucia High Commission, 1 Collingham Gardens, London, SW5 0HW

Cost:

  • ITF Members: Free

  • Non-members: £95

Reserve your place and be part of the conversation shaping the future of inclusive travel.

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25 February

Inclusive Marketing and Storytelling in a Polarised World

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Next
14 October

The Inclusive Workforce: Attracting, Retaining and Progressing Diverse Talent in Travel